Data Center Maintenance Services
for Servers, Storage & Network
At Extended Technical Solutions, we deliver enterprise-grade data center maintenance services designed to keep your critical infrastructure running at peak performance. Our third-party data center maintenance covers servers, storage, and network hardware under 24×7×4 and 8×5 NBD service level agreements — backed by rapid global logistics and senior-level technical engineers. Whether you need preventive maintenance, data center hardware maintenance, or full EOSL lifecycle support, we provide it all without vendor lock-in.
Multi-Vendor
Servers • Storage • Network
24×7×4
or 8×5 NBD SLAs
EOSL Support
Extend lifecycle
Nationwide
Onsite engineers
Why Choose TPM Over OEM
Extended Technical Solutions empowers you to slash operational expenditures by up to seventy percent while securing superior, highly responsive technical expertise. Retain complete ownership of your Server Maintenance without vendor lock-in agreements. As one of the leading data center maintenance companies in North America, we replace costly OEM contracts with flexible, asset-level coverage that scales with your operations.
Transform Your Server Maintenance and Operational Resilience
- Flexible contracts that completely eliminate manufacturer constraints.
- Secure impenetrable coverage for all End of Service Life equipment.
- Immediate access to senior-level engineers for predictive maintenance, data center operations support, and rapid incident resolution.
Preventive & Predictive Maintenance for Data Centers
Reactive support is no longer enough. Our data center preventive maintenance programs are built around scheduled inspections, firmware audits, and component health checks — keeping failure rates low before issues arise. For organizations managing complex environments, we also offer predictive maintenance data center solutions that use performance data to anticipate hardware degradation and prevent unplanned downtime. This proactive approach significantly reduces data center maintenance cost compared to OEM support agreements.
Plans & SLAs
Secure your foundational hardware with our server support architectures designed for maximum operational continuity.
| Plan Architecture | Coverage Window | Guaranteed SLA | Comprehensive Inclusions |
|---|---|---|---|
| 8×5 NBD | Standard business hours | Next business day onsite resolution | Dedicated help desk, advanced remote diagnostics, priority parts dispatch, onsite field expert |
| 24×7×4 | Complete continuous coverage | Four-hour onsite resolution | Immediate priority dispatch, hyper-expedited parts delivery, relentless continuous support |
| Custom Hybrid | Strategically blended by asset | Precisely as required | Dedicated parts provisioning, continuous monitoring, and strategic quarterly operational reviews |
The Extended Technical Solutions Distinction
Unprecedented service quality with elite technical execution. Unwavering reliability forms the baseline of our Server Maintenance services.
- Massive, verifiable spare components inventories.
- We completely bypass entry-level scripting. Your critical incidents instantly reach senior engineers.
- Clarity through robust ticketing analytics and comprehensive root cause analysis reports.
- Advance replacement protocols. Immediate restoration over bureaucratic return procedures.
On-Demand Break-Fix Services
Require an immediate repair without an active contract? We will resolve your hardware crisis today and seamlessly transition the asset into our XTEKPROTECT ecosystem. Convert your status within thirty days and we will apply your diagnostic investment directly toward your premium annual coverage. We also support organizations managing third-party data center maintenance across multi-vendor environments — covering Dell, HPE, Cisco, IBM, Lenovo, and Supermicro hardware under a single unified contract.
Manufacturer Specifications and Ecosystems
We operate as an independent server management service provider. For native documentation, firmware updates, and original manufacturer specifications, please consult the resources below:
Dell PowerEdge
Comprehensive drivers, iDRAC utilities, and knowledge base.
HPE ProLiant
Official manuals, warranty data, and lifecycle management tools.
CISCO UCS
Native documentation and critical firmware downloads.
IBM Power
Essential firmware and technical documentation for IBM Power Systems.
Lenovo Enterprise
System drivers, management controllers, and extensive knowledge base.
Supermicro Support
Detailed product manuals, system BIOS updates, and core drivers.
Request your server support plan
Ready to elevate your Server Maintenance while optimizing your capital expenditure? Forward your asset list today for an architectural plan and cost comparison.
